Active employees

 

Benefits phonebook

Who do I contact ...
To comment on the PSGIP?

About coverage, to make changes or to claim disability, accident or death benefits?

About health and dental claims?

About travel assistance claims and information?

About the Wellness Works Program?
   

Who do I contact to comment on the PSGIP?

Trustees

Public Sector
Group Insurance Plan

1 Harbourside, Brecken Building
Charlottetown, Prince Edward Island
C1A 8R4

The PSGIP Trustees are a group of member appointees consisting of:

CUPE: Wanda Livingstone, Vice Chair
IUOE: Valerie Robinson
Department of Health: Karen Fraser, Chair, Pamela Trainor and Kellie Hawes
Department of Social Services and Seniors: Luanne Gallant
PEINU: Dianne Kickham
Province of PEI: Crystal Burrows
UPSE (Civil Service): Kirk Morrison
UPSE (Health): Craig MacKenzie

The PSGIP Trustees work diligently to ensure that the plan runs smoothly. They act solely in the best interest of the plan and its beneficiaries, in line with their mission statement and the Trust Document.

Their activities include:

establishing and administering the fund;
entering into all necessary contracts;
establishing and administering reserve
funds;
appointing and monitoring the performance of the administrator, consultants, insurance carriers, etc.;
investing funds and paying expenses;
communicating regularly and openly with plan members and parties;
reviewing requests from parties for additional expanded services;
making plan changes, where allowed; and
increasing rates resulting from plan experience.

The Trustees cannot make plan changes that result in material rate increases or add new benefits to the plan on a cost-shared basis. Also, to increase or enhance benefits, the Trustees require unanimous approval or direction from the parties.

Who do I contact about coverage, to make changes, or to claim disability, accident or death benefits?

Johnson Incorporated

Charlottetown area: (902) 628-3537
Elsewhere: Toll free 1 800 371-9516

You can also visit (for inquiries other than for claim reimbursements) or write to:
111 Kent Street
Charlottetown, PEI
C1A 1N3

You can also go to www.johnson.ca. For personal member information, go to the "Members Only" section of Johnson's Web site.

Johnson is your benefits resource and the plan administrator of all your benefits. This means they:

answer questions;
keep records;
determine eligibility for coverage; and
make sure you receive all necessary documents.

They handle claims for disability, accident and death benefits as well as claims under the Preferred Services Home-Auto Plan.

When you call, be sure to specify the applicable policy number:

Basic Life, Dependent Life and Disability: 159879
Optional Life: 159864
Accident: ABT102324 (basic coverage), OKE102324 (optional coverage)

Although Johnson is the plan administrator, Great-West Life insures benefits in the event of disability or natural death, and ACE INA Insurance insures benefits in the event of a serious accidental injury or accidental death.

Who do I contact about health and dental claims?

Great-West Life

For questions about health and dental claims
Toll free: 1 800 957-9777
To obtain a claim form, you can also click on www.greatwestlife.com. For personal information, go to the Online Services Sign-In page of Great-West Life's Web site.
To pick up or submit a claim form

47C Beach Grove Road
Charlottetown, PEI
C1E 1K5

Business hours: 8:30 a.m. - 5:00 p.m., Monday to Friday
 

Great-West Life handles health and dental claims.

When you call, be sure to specify the policy number: 56530.

Who do I contact about travel assistance claims and information?

Travel Assistance provider

In the event of an emergency
Toll free: 1 866 530-6024, from Canada or the United States
Collect: (905) 816-1901
For general inquiries regarding Claim or Coverage

Toll free: 1 800 957-9777

To submit a claim form
Assistance Centre - Claims Department
P.O. Box 97, Station A
Mississauga, Ontario
L5A 2Y9

The Travel Assistance provider handles all travel-related claims.

When you call, be sure to specify the policy number: 335336.

Who do I contact about the Wellness Works Program?

Wellness Works Coordinator

For questions about Wellness Works (an early intervention program in the event of disability)
Wes Jackshaw
Tel.: (902) 436-7321
Fax: (902) 436-0388
Email: wellnessworks@eastlink.ca

 

November 2011